Buying Steam games for 5% off — FAQ

Common questions about buying any game on Steam for 5% off through Valve Value.

Questions and answers

Is it safe to buy a Steam game here?

Yes, because your payment is held in escrow instead of being released straight away. It is only released after you confirm you received the game, and every order is handled by the Valve Value team directly.

How long does delivery take?

Orders are fulfilled as fast as possible and always within 12 hours. Adding your Steam friend code at checkout is what keeps it fast — orders missing that information take longer.

Where do I find my Steam friend code?

Your Steam friend code is in the Steam client under Friends, then Add a Friend. Enter that number at checkout.

Which payment methods can I use?

Card payments through Stripe Checkout, or Bitcoin. Paying with Bitcoin applies an automatic 2% discount, and the BTC transaction ID is required so the payment can be verified on-chain before your game is sent.

What happens if my game never arrives?

Do not confirm the order. Open a dispute instead and the escrowed funds stay held while an admin reviews the order and the message thread.

How much do I save?

You pay 5% under the game's current Steam price, and paying with Bitcoin takes another 2% off the total.

Does Valve Value charge a service fee?

No. There is no added service fee at checkout — the discount is the whole story.

Still deciding?

Read how it works, review trust & safety, or buy a game 5% off.