Steam gift card marketplace FAQ

Common questions about buying Steam gift cards safely and selling Steam wallet codes on Valve Value.

Questions and answers

Is it safe to buy Steam gift cards from another person?

On Valve Value it is, because your payment is held in escrow instead of being sent straight to the seller. Funds are only released after you confirm the Steam wallet code worked, and every seller was manually approved by an admin before they could list anything.

How long does delivery take?

Orders are fulfilled as fast as possible and always within 12 hours. Adding your Steam friend code or Steam custom ID link at checkout is what keeps it fast — orders missing that information take longer.

Where do I find my Steam friend code or custom ID?

Your Steam friend code is in the Steam client under Friends, then Add a Friend. Your custom ID link is your profile URL, for example steamcommunity.com/id/yourname. Either one works at checkout.

Which payment methods can I use?

Card payments through Stripe Checkout, or Bitcoin. Paying with Bitcoin applies an automatic 2% discount, and the BTC transaction ID is required so the payment can be verified on-chain before the gift card is released.

What happens if my Steam wallet code does not work?

Do not confirm the order. Open a dispute instead and the escrowed funds stay held while an admin reviews the order, the delivery record, and the message thread with the seller.

How do I become a seller?

Apply for seller status with your name, contact email, and payout details. An admin reviews every application by hand. Once approved you can list Steam gift cards with face value, asking price, denomination, and quantity.

When do sellers get paid?

Payout goes to your connected Stripe account after the buyer confirms delivery, or automatically once the confirmation window closes without a dispute. Transfers are released deliberately rather than auto-forwarded.

Does Valve Value charge a service fee?

No. Buyers pay the listed card price at checkout with no added service fee, and Bitcoin checkout applies a 2% discount on top.

Still deciding?

Read how it works, review trust & safety, or browse live listings.